Hello, wonderful readers!
Today, I want to open up about an investment that has transformed not just my business but my entire life. It’s not stocks, it’s not real estate, and it’s not the latest tech startup. It’s people. Yes, investing in people has been the most rewarding decision I’ve ever made, and in this blog post, I’ll share why.
From Burnout to Breakthrough
As an entrepreneur, I reached a point where I felt completely burnt out. I was trying to do everything myself, and it was unsustainable. I realized that if I wanted my business to thrive and grow, I needed to invest in my team. This wasn’t just about hiring more people; it was about training, empowering, and trusting them to take on responsibilities.
Training and Trust
My first step was to take a good look at every person working for me. I started dedicating time to train them, gently push them, and inspire confidence in their abilities. I began delegating more tasks—important tasks—and the results were incredible. Everyone found their place, and my team started operating at peak efficiency. This was not only beneficial for them but also for me and the company at large.
The Power of Delegation
One of the hardest lessons I learned was the importance of delegation. As entrepreneurs, we often fall into the trap of thinking we need to do everything ourselves. But the truth is, if someone else can do it 80% as well as we can, it’s still better to delegate. This allows us to focus on what truly matters—growing the business. When I’m away in places like Japan, Thailand, or Europe, my team handles the day-to-day operations seamlessly. This frees up my creative mind to come up with the best ideas and strategies for the future.
Working On vs. In Your Business
One crucial realization was the difference between working **on** my business versus working **in** my business. When I’m on-site, I’m bogged down by small, immediate issues. But when I’m away, I can focus on big-picture strategies and innovations. This separation has been vital for my growth as an entrepreneur.
Happiness and Wellbeing
Happiness is my first rule for team management. I have three core principles: ensuring my team is happy, providing honest pay, and giving ample resting time. My team members get more days off than anyone else on the island. They work hard, but they also get to rest and recuperate, ensuring they are always at their best. Their happiness translates into better performance and a thriving business.
Heartwarming Stories
I want to share a few stories that highlight the incredible journey of some of my team members:
Encik: The first person I hired, Encik came to Gili Air with nothing but a piece of paper from his village. Over the years, he has grown to become an assistant manager, mastering skills like Excel along the way. Despite challenges like jealousy and competition, he has thrived in his role, and I couldn’t be prouder.
Yus: Initially hired to handle my internet needs, Yus expressed a desire to work for me full-time. He has since evolved into my general manager and my right-hand man. He can run my business just as well as I can, and in some areas, even better. His story is a testament to the power of trust and empowerment.
Local Empowerment and Mutual Learning
Working with the local community is crucial. It’s not just about bringing your knowledge and expertise; it’s about learning from them as well. I’ve learned patience, non-violent communication, and so much more from my team. We hold regular one-on-one meetings and group sessions to ensure everyone feels heard and valued. This isn’t just good for business; it’s good for the soul.
Effective Communication
Communication is key. I’ve learned the importance of active listening and validating concerns. This approach has improved my interactions with both my team and my clients. It’s a skill that can transform your business relationships and create a more harmonious work environment.
Team Building and Wellness
Investing in my team’s wellness is a priority. We go on team-building holidays, where we create unforgettable memories and strengthen our bonds. An idea box allows team members to suggest destinations, and together, we make those dreams a reality. A happy, well-rested team is a productive team, and this investment pays off in spades.
Conclusion
Investing in people is not just about building a successful business; it’s about creating a supportive, thriving community. It’s about giving back, learning, and growing together. So, take the time to invest in your team. The returns are immeasurable.
Thank you for taking the time to read this. I hope my journey inspires you to reflect on your own team and the incredible potential that lies within them.
